Update your Profile - Players | Hoopla Help Center

The first step is to complete your profile by adding a photo and custom walk-up video and song. The photo will represent you on the Leaderboards and Newsflashes, while the video and song will only fire on the TV when you trigger a Newsflash (by achieving a set goal).

Let’s get creative and follow these steps:

Step 1 – Log into Hoopla

If you haven't already logged in, go to app.hoopla.net/login. Depending upon if you are a Salesforce user or not, there are two ways to log in:

Received a Hoopla email: Enter your email and password you received.
Salesforce Users: Click on the salesforce icon to log in using your Salesforce credentials.

Step 2 – View Profile

Click your name in the top righthand corner and select View Profile.

Step 3 - Get Creative

Note: If you are a Salesforce or Microsoft Dynamic user, there are some areas that you cannot update in your profile.

Update your Name and Email	You may also change your password here if you aren't logged in. (Not available for Salesforce and Dynamics logins)
Choose your Profile Photo	This photo will appear on Leaderboards and Newsflashes! Click the current image. Choose a photo from your computer. Square photos work best. Images can be jpeg, png, or gif and less than 200MB. The ideal profile picture size is 300 x 300. Press Open or Select. Salesforce Users: Photos in Salesforce will automatically be uploaded; however, you can upload a new photo to show in Hoopla.
Upload your personalized Transition video	This Transition will play (if allowed by your admin) when you trigger a Newsflash on Hoopla TV. We recommend uploading a video that will grab everyone's attention! You have the ability to upload a video or insert a YouTube URL Videos must be MP4 format and less than 200MB YouTube Videos: You can select the start time of the video and the duration that it will play.
Choose your Song	This song will play (if allowed by your admin) when your picture is shown during the message portion of a Newsflash on Hoopla TV. We recommend uploading a song that fits you and one that will grab everyone's attention! Songs must be MP3 format and edited to start at the best part of the song. Try using a ring tone!
Add your Birthday and Work Anniversary	If your admin has added birthdays and anniversaries to TV channel, you will be included! If you prefer not to share these dates with others, delete them by clicking on the 'x'.

Click Save in the top righthand corner.

Hoopla Tip: Some other things you can do in Hoopla:

Personalize your newsflash with a selfie or custom message before it hits the TV (if your admin has turned on this capability)
Challenge your peers to Faceoff contests!
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