Where does the data on a Leaderboard generate from?
In general, the data for a Leaderboard will generate through this flow:
How do I find the data source?
To find a particular data source, you can follow the data back from a Channel or you can start directly in the Leaderboard area if you know which Leaderboard you are looking for. Here is the process:
From the Channel:
- Under Channels and TV area.
- Click on Channels.
- In the Channel lineup, locate the Leaderboard you would like to find the information source for (a Leaderboard is denoted with a Winners Cup icon). The name of the Leaderboard will be listed next to the Winners Cup icon.
From the Leaderboards area:
- Navigate to Leaderboards under the Data section on the left-hand side.
- Locate the Leaderboard you want to find the data source for and click on the name to see the details.
- This screen will show what Metric(s) are being used for the Leaderboard. There will also be a clickable link to the Metric's details. Note: Further down, you can see where this Leaderboard is used in Hoopla along with links to those details.
- Click on "Go to Metric's details" under the Metric Name.
Metrics:
Clicking on the "Go to Metric's details" (above) or going to "Metrics and Uploads", will take you to the metric and provide the following:
- Type of metric
- Where this metric is used in Hoopla
- If the data is used for users, teams, generic identifiers
- Current values
- Where the values are pulling from and when they were last updated. If the values are pulling from a data source that is active, the word will show as a clickable link. Click this link and you be taken to the data source from where this metric is coming from.
Data Source:
The data source can be Salesforce, Microsoft Dynamics, Google Sheets, Excel Online, or uploaded by file or email. In the example above, the data source was from a Salesforce. For Salesforce, Dynamics, Google and Excel, you are able to click on the blue link to see additional details of where that metric is coming from.
Example of a metric from Salesforce: