Want to get the most out of your Hoopla channel? Here is a list of best practices to ensure your channel not only motivates your employees, but continues to keep them engaged.
Best Practices Webinar: Watch our webinar to see how we have incorporated some of these best practices into a Channel
Monthly Engagement Calendar: Look at our Monthly Engagement for ideas: Click Here
Keep the channel interesting
Leverage Shuffle to constantly change up the transitions and backgrounds
Schedule new content to show up throughout the week:
Monday message to start the week
Forecast reminders on Thursdays
Daily reminder at a specific time to take a coffee break/get up and stretch
Use the Web Page step to post:
Humorous video clips
Add local content (weather, traffic, local news)
Use Schedule and/or Segments to avoid content becoming stale (event pictures will get old after a few weeks)
Newsflashes
Newsflashes create breaks in the action and cause people to pay attention
Don’t just recognize the end result, celebrate progress along the way. Ideas for Newsflashes:
Demo scheduled/completed
Celebrate hitting call goal for the day
Inbound hot head
Trial started
New opportunity created over $xx,xxx
Deals closed and/or big deals closed over $xx,xxx
Sound
Don’t turn off the sound because it is too distracting
Place remote Bluetooth speaker in the pod and turn off monitor speaker
Place a large TV on stand within the pod
Themes
Have fun with themes such as, holidays, march madness, and summer fun
Leverage Tags when selecting backgrounds for theme specific images
Download backgrounds and video clips (use Tags to bucket your content) and schedule them to start at appropriate times
Announce the theme and get everyone involved by having them update their profile
Player Profiles and Personalization
Hoopla is more fun and engaging when people personalize their video/walk-up song in their Profile
Create player themes for the month:
Doppelganger month
Baby picture month
Favorite actor month
Holiday month
Number & Size of TVs
The more the merrier
Make sure everyone can see/hear a TV clearly
60-inch monitors on stands can be rolled into place anywhere you want
If you can get an 80-inch, even better
Sales/Motivational Quotes
Leverage the Motivational Quotes Step to display a different motivational quote each cycle or use the Post Step with Shuffle feature to create your own library of motivational quotes
Upload your favorite quotes complete with images and text
Add your own sales inspiration into the mix
Customer Accolades
Upload real customer quotes along with their photos to fire up the team
Have marketing create 50 of them, load them up and Shuffle them in a Post Step
Share a customer video testimonial using the Video Step or add a YouTube link in a Web Step
Use it for Customer Success
Broadcast metrics that track your customer's health and success:
NPS Scores
Red account lists
Renewal rates
Upsell rates
Leaderboard for saves and/or renewal revenue
Use it for Corporate Communication
Broadcast your corporate communications, such as: birthdays & anniversaries, announcements, promotions, open positions, corporate values, and goals and progress
Employee Engagement
Upload a picture or use Google Slides to create New Hire Employee slides that share a little information about the new hire so everyone can get to know them.
Use Quickfires Newsflashes for:
Employees can use to give “Shout Outs” to other employees for collaborating
Announce rewards for a “job well done”
Encourage positive health & wellness with a health contest such as, Biggest Loser, etc. and share results on Hoopla TV
Share corporate and departmental goals on Hoopla TV and track performance with Metric Steps
Highlight the company Mission Statement on Hoopla TV
Recognize philanthropy of the company and the employees:
Create leaderboards for volunteer hours
Share pictures from charitable events
Celebrate birthdays, anniversaries and new-hires using the Calendar Event step
Upload pictures from parties and events and make sure you create Tags to ensure you can easily find and broadcast them