Many business metrics cannot be attributed to an individual user or even a team. For example, you may want to show the company's stock price, website traffic, or month-over-month growth. To display those types of values in Hoopla, you should leverage Generic Metrics.
Each Generic Metric value has a Generic Identifier, which takes the place of what is traditionally a User or Team.
Example: You have a Metric called Website Traffic. Within that Metric, you may have three values represented by three different Generic Identifiers: Home Page, Product Page, and Pricing Page.
Adding a Generic Identifier Value via Google Sheets
- Within a Google spreadsheet, create a new sheet tab.
Name it something that you'll be able to recognize later.
- Add a column with the label Generic Identifier.
- Within that column, enter one or more names that will carry metric values. (See examples above.) You can use Generic IDs that you've used before, or define a new one.
- Assign a value to each Generic Identifier.
(These values could be calculated from other metrics, or even come from other systems.)
- In the Hoopla Configure menu, go to Integrations/Google Sheets and add or edit a spreadsheet mapping configuration. In the Google → Hoopla section, select your Generic Identifier sheet tab and map the appropriate columns to their corresponding Hoopla Metrics. Save.