This section will cover the basic steps to add Users to Hoopla.


Who should I add as Users?

If you are an admin deciding whom to add to Hoopla, we recommend adding people who will:

  • participate on Leaderboards
  • trigger and post Newsflashes
  • initiate Faceoff challenges with other users
  • view performance data in the web and mobile apps as Watchers

You can also add other admins, if there are multiple groups within your company using Hoopla. 

Hoopla users will gain visibility throughout the company as they compete on Leaderboards and celebrate their achievements on Hoopla TV. Everyone who sees Hoopla will want in on the action!


How to Add Users

Note: If you plan to use the Salesforce connector, see this article instead.

  1. In the Configuration tab, click Users.

  2. To add one user at a time, click Add.
    • Enter the user's name and email.
    • You have the option to add a player profile pic and/or song  (these can be changed/deleted at any time)
    • Optionally flag this user as an admin.
    • Click Save
    • The user will receive an email invitation to join Hoopla.

  3. To add multiple users, click Add Many.
    • Users will need to be added in the following format:
      • FirstName LastName <email>, FirstName LastName <email>, etc.
      • Hot Tip: You can often copy/paste this format from your email contact list. Check out the video below for more details.
    • Click Add when you have listed all the users. 
    • The users will receive email invitations to join Hoopla.

  4. You also have the option to add multiple users via file upload.
    • Click Add Many
    • Select the Add via XLS/CSV button below the text box
    • You will then be prompted to select a file to upload, we support the following file types: XLS, XLSX and CSV
    • Your file must be formatted with the following three headers:
      • Email
      • First Name
      • Last Name
    • Click Add when the user list from your file has been populated.
    • The users will receive email invitations to join Hoopla.

For step-by-step instructions, check out this video.

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