Player Metric Newsflashes

What are Metric Newsflashes?

Metric Newsflashes help you and your team celebrate important achievements as they happen. For example, you may want to recognize a user for closing $100,000 in new business or for scheduling 50 meetings in a month. 

The Basics:

  • Each Metric Newsflash must consist of criteria based on a Metric you've defined, and a set of Players, Teams, or Generic Identifiers that can trigger the Newsflash. 

  • There are two options for how a Player Metric Newsflash is posted:
    • When a Metric Newsflash is triggered by an eligible Player, the Player is notified and prompted in her Activity tab to personalize the celebration with a photo and message, then post it.
        • Note: She will also receive an email and push notification in the mobile app.
    • The Metric Newsflash can be posted as soon as the player triggers the criteria, bypassing the personalization step.
  • The personalized Newsflash is then posted to HooplaTV and the Activity tab for other Players and Watchers of the Newsflash to see.

Note: If you're looking to have a Newsflash trigger when certain criteria are met on a single Salesforce object, see our Streaming Newsflash article.

Configuring a Player Metric Newsflash
  1. In the Configuration tab, click Metric Newsflashes.

  2. Click Add.

  3. Enter a name for your Metric Newsflash.
    • Note: This will be displayed to users in the TV and in the Activity tab.

  4. Select the Metric on which this Newsflash will be based.
    • Example: To recognize users for new revenue, you might select your "Monthly Revenue" Metric.

  5. For Value Type, select User.

  6. Set your trigger criteria and select between the two methods of posting the Newsflash: Require Players to personalize, or post automatically.

  7. In the Players section, specify the Players who are eligible to trigger this Newsflash. 

  8. Decide who you want to give Repost permissions to: only admins or all players and watchers (this determines who is allowed to repost a Newsflash that has fired)

  9. Optionally, add Watchers. Watchers will get to view the Metric Newsflash events in the Activity tab of the web and mobile applications.

  10. Click Save.
Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk